As soon as your order ships, you’ll get a confirmation email with your tracking link so you can follow it all the way to your doorstep.

This only happens rarely, usually if an item sold out before your order processed, or if payment couldn’t be verified. If it does happen, you’ll be notified right away and refunded in full.

We process orders quickly to get them to you fast, which means we’re unable to cancel or adjust them once placed. Make sure everything looks right before you hit checkout.

You can reach us anytime at our contact page.

We accept all major credit and debit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay. At checkout, you’ll see the full list of available options for your region.

If your payment isn’t going through, first double-check your card details, billing address, and available funds. If the issue continues, try a different payment method or contact your bank to confirm there aren’t any blocks. You can also reach us at our contact page and we’ll be happy to help.

Your card is charged as soon as your order is placed. This secures your items right away, so we can start preparing your order for shipping without delays.

Orders are usually processed within 1–2 business days. You’ll receive a shipping confirmation email with tracking once it’s on the way.

Orders can take up to an additional 3-7 business days to arrive.

If an order is returned to us due to an incorrect address or failed delivery attempts, we’ll contact you. Re-shipping fees may apply.

First, check your tracking link for updates. If the package shows delivered but you haven’t received it, please check with neighbors, security desks, or your local courier office.

If your order arrives missing an item, with the wrong product, or damaged, please contact us within 7 days of delivery at our contact page. Include your order number and photos, and our team will work with you to make it right.